Power outages and voltage surges can occur unexpectedly. However, for data centers, maintaining continuous uptime is crucial for business operations. This is where UPS systems come into play, serving as a critical safety net to ensure connectivity and uninterrupted functionality.

However, even critical UPS systems face challenges. Over time, issues like aging components and similar concerns can develop in UPS batteries. These problems often go unnoticed during manual inspections, which eventually degrade the system's performance.

Ryan Keller, Operations Manager at a busy Denver data center supporting e-commerce and financial institutions, encountered this scenario. Here's how he tackled the issue and safeguarded his data center from future risks.

When the Aging UPS Systems Become a Silent Risk

The Denver-based data center was known for its reliability, supporting critical e-commerce and financial operations. Given its vital role, any downtime would have led to substantial revenue loss for the businesses it was supporting.

Ryan and his team had worked tirelessly to maintain smooth operations in the data centers with daily checks, quick issue resolution, and meticulous upkeep. However, despite their efforts, a hidden threat persisted, threatening costly downtime and potential revenue loss.

The UPS systems, installed over a decade ago, had quietly aged which remain unnoticed during manual checks. Though Ryan had informed the management about system upgrades, budget constraints kept it deferred as the management was more focused on upgrading the customer-facing technologies, instead of the backend technologies.

The UPS systems, installed over a decade ago, had quietly aged which remain unnoticed during manual checks.

The Overlooked Warning Signs Led to Major Crisis

However, the data center soon experienced the effect of negligence. Although the UPS batteries appeared operational and Ryan's team performed all standard manual checks, on a daily basis, underlying wear or subtle electrical imbalances went unnoticed.

The situation turned upside down when a sudden power fluctuation triggered alarms on the secondary UPS system, causing everything to spiral out of control. The aging UPS systems, with years of deferred maintenance and degraded capacitors, couldn't handle the surge. The worn-out capacitors caused irregular voltage, which led to a shutdown of critical e-commerce and financial operations. At the same time, overheating components and overloaded circuits disabled half of the data center's capacity, worsening the crisis.

The aging UPS systems, with years of deferred maintenance and degraded capacitors, couldn't handle the surge. The worn-out capacitors caused irregular voltage, which led to a shutdown of critical e-commerce and financial operations.

Within hours, the center experienced devastating downtime, resulting in millions in lost revenue for clients. Transactions were disrupted and long-term relationships with clients were put at risk. Recovery efforts only added to client expenses, further compounding the impact.

As the Operations Manager, Ryan felt cornered and overwhelmed. Frustration grew as he wondered how regular manual checks had failed to uncover the underlying issues. Management demanded answers, issuing stern warnings about the consequences of the downtime.

Ryan had no choice but to act quickly, even as he questioned how such critical failures had gone unnoticed for so long. Determined to get to the bottom of it, he pushed his team to dig deeper, hoping to find a solution before trust and business were irreparably damaged. The team identified aging batteries as the root cause.

Discovering a Trusted Partner to Shift from Downtime to Efficiency

Intrigued by Keyitec's seamless battery monitoring, Ryan met their team, who recommended retrofitting UPS units with high-temperature capacitors and upgrading cooling systems for durability. Secondly, a proactive maintenance plan with periodic checks and real-time monitoring was advised to detect and prevent issues early.

Intrigued by Keyitec's seamless monitoring, Ryan met their team, who recommended retrofitting UPS units with high-temperature capacitors and upgrading cooling systems for durability. Secondly, a proactive maintenance plan with periodic checks and real-time monitoring was advised to detect and prevent issues early.

Ryan also got to know that Keyitec's innovative solution would help Ryan and team with the following to prevent disruptions in future.

With Keyitec's advanced monitoring, proactive maintenance, and managed services, Ryan ensured his data center's resilience, cost efficiency, and uninterrupted operations for the future.

Achieving Operational Excellence with Keyitec's Solutions

Within weeks, the data center restored operations and regained client trust. Keyitec's battery management solutions extended battery life by up to 5 years, saving millions in replacement costs while ensuring safety and uninterrupted service.

With real-time monitoring, 24/7 alerts, and proactive maintenance, Keyitec eliminated unforeseen outages, safety risks, and operational burdens. This highlights the importance of addressing aging capacitors through proactive measures, offering data centers a clear path to smooth, reliable operations.

With real-time monitoring, 24/7 alerts, and proactive maintenance, Keyitec eliminated unforeseen outages, safety risks, and operational burdens.

Ryan's story underscores the critical importance of addressing the aging of electrolytic capacitors through proactive maintenance and monitoring. It provides other data centers with a clear approach to prevent similar issues and ensure smooth operations.

Don't let aging UPS systems jeopardize your uptime like Ryan. Talk to a Keyitec expert now!

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